Shipping | Delivery | In-Store Pick up
Frequently asked questions.
At this time orders are being processed within 2-3 hours. You will receive a notification when your order is; 1) ready for pick up if specified at checkout for this option, 2) being shipped to you with the addresses provided at checkout. Shipping rates and delivery times vary depending on where you want the product delivered, how soon you need it, and whether it is being delivered within Vancouver or outside BC.
Our deliveries can be segregated into two groups:
Local Courier – These are hand deliveries within the Greater Vancouver Area which are made via local courier or our own deliver driver. Charges are $12 per address for orders in Vancouver under $150.00 and free for orders over $150.00.
Delivery service is next day delivery with delivery days - Monday thru Friday. Order cut off time is 3pm the day prior.
Same day delivery on FRIDAY for orders received before 2pm.
No deliveries on Dec 25, 26, 31 and Jan 1.
ATS – These are deliveries outside of the Greater Vancouver Area and the rest of Canada which are delivered via ATS. Charges are subject to their pricing algorithm, which we can quote you by contacting us.
Custom Orders - For quotes on custom large orders, please contact the store so we can prepare a formal quotation for you.
Shipping via Canada Post or ATS may also depending on weather conditions in your area as well as the number of packages. We promise to do our best to find you the safest and best shipping rate. Packages are insured up to $100.00 at no extra cost. Additional insurance can be purchases if requested.FREE VANCOUVER PICK UP: